Will I Be Charged If I Cancel My Booking?

Understanding cancellation charges is important when you need to change your plans. Whether you'll be charged depends on the cancellation policy attached to your specific booking.

How Cancellation Policies Work

Each property has its own cancellation policy set by the host. These policies determine what happens if you cancel before your check-in date. Policies typically range from flexible to strict, affecting how much of your payment you can recover.

Common Cancellation Policy Types

• Flexible: Free cancellation up to 24 hours before check-in
• Moderate: Free cancellation up to 7 days before check-in
• Strict: Limited refunds or no refunds depending on timing
• Non-refundable: No refunds if you cancel

How to Check Your Cancellation Policy

You can find your booking's cancellation policy by following these steps:

1. Check your booking confirmation email from Holidu. The policy details are included there
2. Log into the platform where you booked (Holidu, Airbnb, Booking.com, Vrbo, or others)
3. Navigate to "My Bookings" or "My Trips" section
4. Select your booking to view cancellation details and any associated fees

Before You Cancel

Before proceeding with cancellation, review your policy carefully. The refund amount and any charges depend on:

• How far in advance you cancel before check-in
• The host's specific cancellation policy
• The platform's terms and conditions
• Any service fees already applied to your booking

If you have questions about whether cancellation charges will apply to your specific booking, contact the host or the platform's customer support team directly. They can provide exact information about your refund eligibility.