Where Can I Find My Check-in Instructions?

Your check-in instructions are essential for a smooth arrival at your accommodation. Here's everything you need to know about accessing your check-in details, including your property address and key collection instructions.

Check Your Booking Confirmation Email

After completing your booking on Holidu, you'll receive a confirmation email containing all your check-in information. This email is typically sent immediately after your reservation is confirmed.

If you haven't received your confirmation email:

• Check your spam or junk folder, as emails sometimes get filtered
• Wait a few minutes if you've just completed your booking
• Verify that the email address associated with your account is correct

Your check-in email will include your exact accommodation address and detailed key collection instructions, so keep it safe for reference on your arrival day.

Use the Holidu App or Website

You can access your check-in details anytime through your Holidu account by following these steps:

1. Open the Holidu app or visit Holidu.com
2. Log into your account using your email and password
3. Navigate to the "Bookings" section
4. Select your active reservation
5. View all your check-in details, including the full address and key collection instructions

This method is particularly helpful if you're traveling and need to quickly reference your check-in information on your mobile device.

Contact the Host Directly

If you're approaching your arrival date and haven't received or located your check-in instructions, you have the option to contact your host directly.

How to reach your host:

• Find the host's contact details in your booking confirmation email
• Use the messaging feature in your Holidu account to send a direct message
• Reach out at least 48 hours before your scheduled arrival

Hosts typically respond promptly to check-in inquiries, so don't hesitate to ask if you need clarification on any details.

Tips for a Smooth Check-in

• Save your check-in instructions to your phone or take a screenshot before arrival
• Review the instructions carefully, especially any specific entry procedures or access codes
• Note the check-in time specified in your booking details
• If there are any unclear instructions, contact the host before your arrival date
• Keep your booking confirmation email accessible throughout your stay

Having all your check-in information ready in advance ensures a hassle-free arrival and helps you start your stay on a positive note.