Where Can I Find My Check-in Instructions?

Finding your check-in instructions is simple. Your check-in details, including the exact address and key collection instructions, are sent to you shortly after you complete your booking with Holidu. Here's how to easily access all the information you need for a smooth arrival at your accommodation.

Check Your Booking Confirmation Email

The most direct way to find your check-in instructions is through your booking confirmation email. After you complete your reservation, Holidu sends a confirmation email that contains all the essential check-in details you'll need for your arrival.

What to do:

• Look for an email from Holidu in your inbox
• Check your spam or promotions folder if you don't see it immediately
• The email will include your accommodation address, check-in time, and key collection instructions

Access Check-in Details Through the Holidu App or Website

You can view your check-in instructions anytime by logging into your Holidu account on the app or website. This is especially helpful if you need to review your details shortly before arrival.

Follow these steps:

1. Open the Holidu mobile app or visit www.holidu.com
2. Log into your account using your email and password
3. Navigate to the "Bookings" or "My Bookings" section
4. Select your specific reservation from the list
5. Review all your check-in details, including the property address and key collection instructions

This method allows you to access your information at any time, making it convenient if you're traveling and need to reference your check-in details on the go.

Contact the Host Directly

If your arrival date is approaching and you haven't received your check-in instructions through email or your Holidu account, don't worry. You can reach out to your host directly using the contact information provided in your booking confirmation.

When to contact your host:

• Check-in instructions haven't arrived as your arrival date approaches
• You have specific questions about the check-in process
• You need clarification on the exact arrival procedures

Your host will be happy to provide any additional details you need to ensure a smooth check-in experience.

What Information Is Included in Check-in Instructions?

Your check-in instructions typically contain the following essential details:

• Complete property address
• Recommended check-in time
• Key collection method (lockbox code, key pickup location, door code, etc.)
• Parking information, if applicable
• Wi-Fi details and access codes
• Host contact information for arrival queries
• Special instructions or entry procedures specific to the property

Tips for a Smooth Check-in

To ensure your check-in goes smoothly, we recommend saving or printing your check-in instructions before you travel. Keep the information easily accessible, especially if you're arriving at an unusual time or traveling in an unfamiliar area. If you have any questions about your check-in process, don't hesitate to contact your host in advance.

Having your check-in details prepared ahead of time will help you settle into your accommodation quickly and comfortably.