Where can I see the extra fees for my booking?

Understanding all the costs associated with your booking is important. If you want to know what extra fees apply to your reservation, follow these simple steps to find this information.

Check Your Confirmation Email

The easiest way to see all extra fees for your booking is to open the confirmation email you received from Holidu when you made your booking. This email contains a complete breakdown of all costs, including any additional fees that may apply to your stay.

In your confirmation email, you will find:

• The nightly rate for your accommodation
• The total number of nights
• Any cleaning fees
• Service fees or platform fees
• Local taxes or tourism fees
• Any other applicable charges
• The final total amount due

Types of Extra Fees You May See

Extra fees vary depending on the property and local regulations. Common fees include:

• Cleaning fees: Charged by the property owner for preparing the accommodation before your arrival
• Service fees: Holidu's platform fee for facilitating your booking
• Local taxes: Taxes required by the destination or local government
• Tourism fees: Charges collected by some cities or regions from visitors
• Pet fees: Additional costs if you are bringing pets to the property
• Parking fees: If parking is available but charged separately

Where Else Can You Find Fee Information

If you cannot locate your confirmation email, you can also find fee details by:

• Logging into your Holidu account and viewing your booking details in the "My Bookings" section
• Contacting Holidu's customer support team for a detailed breakdown of all charges

Understanding Your Total Cost

Your confirmation email shows the total price you will pay, which includes all extra fees. No additional charges should be added at checkout unless they were clearly listed in your booking confirmation.

Some properties may charge additional local fees that are payable directly to the property owner upon arrival. These will be clearly noted in the property listing and in your confirmation email under "Payable on Arrival" or "Local Fees."

Need Help With Your Fees?

If you have questions about specific charges on your booking or believe there is an error, please reach out to Holidu's customer support team. They can provide a detailed explanation of each fee and help resolve any concerns you may have about your booking costs.