Changing Bank Details for Non-Verified Accounts

If your account has not completed Adyen's bank account verification, we most likely have not collected your bank details yet. You can add or update your IBAN only after you complete the Adyen bank account verification process. Learn how to verify your account as a company or as a private host.

Changing Bank Details for Verified Accounts

If your account has completed Adyen's bank account verification, follow these steps to change your bank details:

1. Log in to your account.
2. Click the Holidu logo in the top right corner.
3. Click "Account."
4. Scroll down to Bank information and click "Edit."
5. In the Adyen window, open your bank details tab, delete the current IBAN, and enter the new IBAN.
6. Choose a verification method:

• Instant Verification (not available in Greece, Austria, or Italy): Select your online banking provider and log in through our verified partner, Tink. Your login data is not stored and is used only to verify your account.
• Manual Verification: Enter your details and upload a bank document showing your name and IBAN. The document must be issued within the last 12 months. Non-EU residents must also show the bank's location. Verification can take up to 72 hours.

Important to know:

• An IBAN is an International Bank Account Number. You can find yours in your e-banking or on your account statements.
• The new bank account must belong to the Holidu account holder. For company accounts, the account holder name must match the company name registered in your Holidu account.
• Holidu only issues payments to EUR accounts.
• If you change your IBAN together with other account details, the updates may take some time to appear in your PMS.