Verifying your account as a company on Holidu confirms your business details, decision makers, and payout information. Once verified, your account is trusted by Holidu and your payouts can be processed. Only the host (the primary account holder in Holidu) can complete this process.

Verification takes a few steps: you enter your company information, verify the people legally authorized to sign for your company, and confirm your payout details. Have your company documents and identification ready before you start. If you are an individual or sole proprietor, the process is different, so check the FAQ linked below for guidance.

How do I verify my account as a company?

To verify your account as a company, log in to your Holidu account, go to the Account tab, and click Validate. Then complete the company details, decision maker, and payout verification steps. Most of the process can be completed online in a secure environment.

What do I need before I start?

  • Company registration number
  • Proof of registration (for example, a certificate of registration or a trade register extract)
  • ID document(s) of the legal representative(s)
  • Tax ID document (not always required)
  • Address details of the decision makers or legal representatives
  • Bank account details and a recent bank statement, if you choose manual verification

Step-by-step guide to verify your company account

1. Verify your company details

  1. Log in to your Holidu account. Go to the Account tab and click Validate to start the process. You may be asked to sign a new agreement. Accept it to continue. This will not affect your pricing.
  2. Select your company type. Choose the type of company you are verifying, such as a private company or a public company.
  3. Enter your company information. Fill in your company registration number and VAT number, if you have one. If you do not have a VAT number, select "Don't have a VAT number." Enter your company address using the search field, and the relevant fields will fill in automatically.
  4. Upload the required documents.
    • Proof of registration: Upload a recent extract from the trade register or a similar official document. Make sure it is clear and legible. You can find these details on an official registration document issued by the relevant authority in your country. It should be no older than 12 months or show a recent date.
    • Tax document (if required): Upload a tax document issued by your country's tax authority that shows the company name and tax ID.
  5. Review and submit. Double-check all the information you have entered, then click Submit to complete this step.

2. Verify decision makers and legal representatives

Add the details of at least one signatory, meaning the person legally authorized to sign for your company.

  1. Add decision maker details. Enter the personal details of the signatory. Enter their address using the search field, and the fields will fill in automatically.
  2. Verify their identity. Choose one of the two methods:
    • Instant verification (recommended): Select the country of issuance and the document type (passport, driving licence, or ID card). Scan the QR code with your phone and take clear photos of the document for immediate verification.
    • Manual upload: Choose the document type and upload high-quality photos of the document. Click Next to submit. Verification may take up to 72 hours.

3. Verify your payout details

The name of the bank account holder must match the company name you entered earlier. Bank accounts held in the name of a legal representative or decision maker cannot be accepted for company verification. The account must be in the company's name.

Choose one of the two verification methods:

  • Instant verification (not available in Greece, Austria, and Italy): Search for and select your online banking provider. Log in to your bank account through Tink, our trusted partner. Your banking login details are not stored. They are used only for verification.
  • Manual verification: Enter your bank details and upload a recent bank statement issued within the last 12 months. The statement must show the company name and IBAN. Non-EU residents must also show the bank location. Click Next to submit. Verification may take up to 72 hours.

4. Complete the verification

  • If you used instant verification, your status should update immediately.
  • If you used manual upload, the process may take up to 72 hours. You can check the verification status in your Holidu account. When the process is complete, the status changes from "In Review" to "Complete."

Tips for a smooth verification process

  • Check document clarity: Make sure all documents are clear, well lit, and easy to read.
  • Keep information consistent: Names and addresses must match across all documents.
  • Monitor your email: Watch your inbox for updates or any additional steps needed to complete the process.

Video tutorials

Watch these videos to see each step of the verification process:

Step-by-step PDF manual

For a full walkthrough with screenshots, download the English manual: English manual

Need more help?

If you run into any issues during verification, see our account verification FAQ for more answers.

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