Verifying your account as a private host or sole proprietor is required to confirm your identity and payout details with Holidu. To verify, go to the Account tab, click Validate, and complete the personal details, address, ID document, and payout steps. Instant verification is usually completed right away, while manual verification can take up to 72 hours. Only the host, the primary account holder in Holidu, can complete this process.

By following these steps, you can quickly and easily verify your data with Holidu. This article walks you through the verification process step by step. We've also included video explanations and a link to a full PDF guide with screenshots at the bottom of this page. Let's get started!

Watch the Verification Videos

Two videos walk you through the steps in English:

• How to verify your personal details?
• How to verify your payout data?

1. Gather Your Documents

Before you begin, make sure you have these documents ready. Adyen does not accept scanned documents. Only clear photos or the official digital download of the original document will be accepted.

• Official identification (passport, driving license, or national ID)
• Proof of bank account ownership (for example, a bank statement or deposit slip)
• Your registration number, if you are a freelancer, sole trader, or sole proprietor

2. Start the Verification

1. Go to the Account tab in your Holidu account.
2. Click Validate to begin the process.
3. You may be asked to sign a new agreement. Simply accept to continue. This won't change your pricing.

3. Verify Your Personal Information

1. Click Personal Details.
2. Check the information that is pre-filled from your Holidu account. If something needs editing, click Edit, add any missing details or correct any outdated ones, and then click Next.
3. At the bottom, select whether your bank account is in your name or registered under your sole proprietorship (freelancer, sole trader, etc.).
4. If applicable, enter your registration number and address.
5. Click Next to continue.

4. Add Your Address

Enter your address in the search field, and the details will autofill. Make sure the address matches the one on your ID document. If your billing address is different, update it so it matches the personal address on your ID.

5. Verify Your Identity with an ID Document

You have two options:

Instant Verification (Recommended)

1. Select the country that issued your ID.
2. Choose your document type (passport, driving license, or ID card).
3. Make sure your document matches the personal information you entered.
4. Scan the QR code with your phone, or get the link via SMS, and take clear photos of your document for immediate verification.

Manual Verification

1. Select your document type.
2. Upload clear, high-quality photos of your document from your computer.
3. Click Next to submit. Please allow up to 72 hours for verification.

6. Verify Your Payout Details

Make sure your bank account matches the name you provided in the previous step. Then choose one of these two options:

Instant Verification

• Select your online banking provider.
• Log in to your bank account through Tink, our trusted partner. Your login information is never stored. It is only used for verification.

Manual Verification

• Enter your bank details and upload a recent bank document (issued within the last 12 months). The document must show your name and IBAN. Non-EU residents must also show the bank location.
• Click Next to submit. Verification may take up to 72 hours.

7. Verify Sole Proprietor or Sole Trader Details

If you are a sole proprietor, freelancer, or sole trader, please provide:

• Your business legal name, as it appears on official registration documents
• Your registration number, or confirm that you don't have one
• Your business address, which must match your legal address

8. Complete the Verification

• If you used Instant Verification, your account status should update right away.
• If you used Manual Verification, allow up to 72 hours. You can track the status in your Holidu account. It will change from "In Review" to "Complete" once finished.

Tips for a Smooth Verification Process

• Ensure clarity: Make sure your photos and documents are clear, well-lit, and fully visible.
• Stay consistent: The names and addresses on all your documents must match.
• Monitor your email: We may need to contact you with updates or additional steps, so keep an eye on your inbox.

Need More Help?

If you run into any issues during the process, check our FAQ article here for more help.

You can also download the step-by-step English manual with screenshots: English Manual