The Holidu Star Host Program recognizes hosts who consistently deliver great experiences to their guests. Hosts who meet the program's criteria earn the Star Host badge, which helps their property stand out and builds trust with future guests.

How does the Star Host Program work?

You are automatically evaluated on a monthly basis to see whether you meet the Star Host criteria. To qualify, you need to meet the following standards:

• Complete at least 6 bookings: You need more than five non-cancelled bookings that were made within the past 365 days and where the stay has been completed. At least one of these bookings must have been made through the Holidu platform.

Note: The 365-day window applies to the booking date, not the stay date. Bookings made more than a year ago do not count toward Star Host status, even if the guest stayed recently.

• Maintain high guest ratings: You should have received at least three reviews with an average score above 90 out of 100.
• Avoid cancellations due to host error: You need a record free of cancellations caused by host error or overbooking incidents in the past year.

By consistently meeting these standards, you can earn and keep the Star Host badge, which signals your commitment to quality and reliability.

What are the benefits of being a Star Host?

Achieving Star Host status offers several advantages:

• Enhanced guest trust: The Star Host badge on your listing assures guests of your reliability and encourages them to book with confidence.
• Increased visibility: Your property stands out in search results, and guests can use a dedicated filter to find Star Host properties, which can lead to more bookings.
• Recognition for excellence: Your dedication to outstanding hospitality is acknowledged, which motivates you to maintain high standards.
• Potential for higher revenue: Increased trust and visibility can boost your bookings and help maximize your property's earning potential.

Is the Star Host Program the same as Airbnb Superhost?

No. Superhost status belongs to Holidu's Airbnb accounts, not to individual hosts. Because Holidu manages listings on Airbnb, hosts cannot apply for or receive Superhost status directly.

Your individual performance is recognized through the Holidu Star Host Program instead. It highlights you as a top-performing host based on your guest reviews, completed bookings, and reliability.

Will the Star Host Program offer more benefits in the future?

Holidu is committed to continually improving the Star Host Program. While the current benefit is the Star Host badge, additional perks and exclusive opportunities are being developed to further reward top-performing hosts.

Where can I find more help?

If you have questions about your eligibility or your current Star Host status, visit the Holidu Help Center for more guidance on managing your listing and bookings.

Joining the Star Host Program not only strengthens your property's reputation but also helps create a trustworthy and memorable experience for travelers from around the world.