If you charge extra fees for your property, guests need to know the exact amounts upfront. By law, all fees must be communicated before a booking is confirmed.

Additional Fees

You can find and manage all extra fees directly in the "Additional fees & Protection" section of your Holidu listing.

Here are the types of fees you can set:

• Cleaning fee – A fixed amount you charge guests for end-of-stay cleaning. The cleaning fee is never collected on-site by the host: guests pay it at the time of booking through the channel used for the booking.
• Security deposit – A fixed amount you collect to cover potential damage to your property (recommended). It must be charged before or at check-in and is refunded unless damage occurs. For Airbnb bookings, this is handled under their AirCover protection.
• Additional fee per guest, per night – An extra charge for each guest beyond a certain number (up to your property's maximum capacity). This lets you offer lower prices for smaller groups while keeping the full property available. Example: a 4-bedroom villa must remain accessible in full, even if booked for only 3 guests. Per-guest fees apply uniformly across all seasons — they can't be set seasonally.
  • How to size the additional guest fee – A simple guide: divide the configured nightly price by the minimum occupancy. Example: the property sleeps 14, with a base price of €200 per night for 8 guests. €200 / 8 = €25, so €25 per extra person per night is a sensible upper limit. You can choose a lower amount, but going above this maximum tends to reduce competitiveness.
• Taxes – Any mandatory governmental or regional tax (Eco tax, Tourism tax, Camping tax, Other tax).
  • Important: The amount valid on the day of check-in (per local regulation) is what applies — even if it changed since the booking was made.
  • We suggest printing the current local regulation and displaying it at your property so guests are aware.
  • Depending on the channel or region, taxes may be collected on-site or included automatically in the booking price.
  • Airbnb exemption: In some municipalities, Airbnb collects and declares the City Tax on your behalf. Not valid in all locations.

How to set these fees

1. Log in to your Holidu account and select the property you want to edit.
2. Go to Configuration → Additional fees & Protection, then click Edit.
3. Enter the fees you want to apply.
4. Click Save at the bottom of the page when you're done.

Amenities with extra fees

In the "Additional fees & Protection" section, you can also set charges for certain amenities. Options include:

• Bikes / E-bikes
• Electricity fee
• Pets fee
• Bed linen
• Towels
• Beach/pool towels
• Breakfast
• Crib
• High chair

Note: Booking.com automatically charges guests for additional fees such as bed linen, towels, and electricity. Airbnb automatically charges for bed linen. If you've set additional fees for these amenities, they'll be charged to the guest automatically on those channels.

For other channels, additional fees may need to be collected on-site. You can review the details of each booking in the Bookings section of your Holidu account to see which fees are charged by the channel and which you collect on-site.

Non-configurable fees

Some fees — like late check-in/late check-out or special service charges — can't be configured directly in your Holidu account. You can, however, generate your own property description and include these details yourself.

Remember: By law and per channel rules, you can't charge fees based on consumption units (for example, per kWh, litre, or kg). All fees must be set per night or per stay.

If you're unsure which fees are common in your region, our local teams can advise on what's typical for your market.