If you charge extra fees for your property, you need to show guests the exact amounts before they book. By law, all fees must be communicated before a booking is confirmed. You can set and manage these fees in the "Additional fees & Protection" section of your Holidu listing.

What types of additional fees can I set?

Holidu lets you configure the following fees for your property:

• Cleaning fee: A fixed amount charged for end-of-stay cleaning. Guests pay it at the time of booking through the channel used for the booking. It is never collected on-site by the host.
• Security deposit (recommended): A fixed amount collected to cover potential damage. It must be charged before or at check-in and is refunded unless damage occurs. For Airbnb bookings, this is handled under Airbnb's AirCover protection.
• Additional fee per guest, per night: A charge for each guest beyond a set number, up to your property's maximum capacity. This lets you offer lower prices for smaller groups while keeping the full property available. These fees apply the same across all seasons and cannot be set seasonally.
• Taxes: Mandatory governmental or regional taxes, such as eco tax, tourism tax, camping tax, or other local taxes.

How do I size the additional guest fee?

Divide your configured nightly price by the minimum occupancy. For example, if your property sleeps 14 and the base price is €200 per night for 8 guests, €200 ÷ 8 = €25. A fee of €25 per extra person per night is a sensible upper limit. You can set a lower amount, but going above this maximum usually reduces your competitiveness.

How do taxes work?

The tax amount valid on the day of check-in, according to local regulation, applies, even if it changed after the booking was made. We recommend printing the current local regulation and displaying it at your property. Depending on the channel or region, taxes may be collected on-site or included automatically in the booking price. In some municipalities, Airbnb collects and declares the city tax on your behalf. This is not available in all locations.

How do I set additional fees?

Follow these steps to add or update your additional fees:

1. Log in to your Holidu account and select the property you want to edit.
2. Go to Configuration and then Additional fees & Protection, and click Edit.
3. Enter the fees you want to apply.
4. Click Save at the bottom of the page.

How do I set fees for amenities?

You can also charge for certain amenities in the same "Additional fees & Protection" section, under Amenities with extra fees. Available options include:

• Bikes / E-bikes
• Electricity fee
• Pets fee
• Bed linen
• Towels
• Beach/pool towels
• Breakfast
• Crib
• High chair

To configure these, follow the same steps as above and enter the applicable fees under Amenities with extra fees.

Note: Booking.com automatically charges guests for additional fees such as bed linen, towels, and electricity. Airbnb automatically charges for bed linen and, if configured, the pet fee. Airbnb also enforces your configured maximum number of pets. If you set additional fees for these amenities, they will be charged to guests automatically on those channels.

Which fees can't be configured in Holidu?

Some fees, such as late check-in, late check-out, or special service charges, cannot be configured directly in your Holidu account. Instead, you can describe these charges yourself in your property description. Learn how to generate your property description.

Please remember that by law and under channel rules, you cannot charge fees based on consumption units such as kWh, litres, or kilograms. All fees must be set per night or per stay.

If you are unsure which fees are common in your region, our local teams can advise you on what is typical for your market.