What should I include in my property description?

Include details about accessibility, security devices, shared amenities, and pets. Clear, honest information helps guests know what to expect and avoids misunderstandings before they book.

• Accessibility: Whether you live on-site, any nearby construction or noise, and whether the property has stairs or step-free access.
• Security and maintenance: Where any security devices are located and whether a cleaner or gardener will visit during the stay.
• Shared amenities: Any shared pool or garden, plus pool hours, seasons, or entry codes.
• Pets and allergies: Any animals on-site or nearby.

Learn how to update your listing in our guide: How to update your property description.

What do guests ask about the most?

Guests most often ask about noise, property access, shared spaces, and pets. Answering these questions upfront reduces messages and sets the right expectations.

• Is the property quiet, or is there nearby traffic, nightlife, or construction?
• Are there stairs, or is the entrance accessible?
• Will I share the pool, garden, or other spaces with the host or other guests?
• Are there animals on-site or nearby?

For more guidance, visit the Holidu Help Center.