Where can I configure amenities?

Configuring amenities is essential for attracting guests and setting accurate expectations about your property. Here's how to manage your amenities and information about the ones guests ask about most.

How to configure amenities

To update or modify your amenities, follow these simple steps:

  1. Log in to your Holidu account
  2. Select the property you wish to modify
  3. Scroll down and click on "Amenities"
  4. Activate or deactivate amenities by selecting or unselecting them
  5. Changes are saved automatically

Please note that it may take up to 24 hours for your changes to update across all distribution platforms.

Top amenities guests ask about before booking

Guests often want specific details about your property to make informed booking decisions. These are the amenities our Customer Service team hears about most frequently:

  • Wi-Fi – Is the connection suitable for video calls and remote working?
  • Pets – Do you allow pets? If yes, specify the accepted number or type
  • Baby equipment – Are baby cots and/or high chairs available? How many? Is there an extra fee?
  • Bicycle/motorbike storage – How many spaces? Is storage inside, outside, or sheltered?
  • Early check-in/Late check-out – Is there an extra charge?
  • Air conditioning – Which rooms have A/C? Note: A/C can only be configured if available throughout the property
  • Parking – Is it at the property or nearby? Are spots shared or reserved for guests?
  • Property access – Is there step-free access? Is the interior suitable for people with reduced mobility? Is there a lift?
  • Heated pool – Is it heated year-round? Is there an extra charge?
  • Shared pool – How many other guests share it?

Make sure to configure these amenities if they are available at your property. If an amenity cannot be configured in the system, you can include it in your property description.

Important considerations about amenities

When configuring amenities, keep these points in mind:

  • All configured amenities must be available for free and at all times, unless a fee is configurable (such as high chairs, baby cots, towels, or bed linen)
  • If an item is only available for a fee, it cannot be configured as an amenity and won't be filterable on booking platforms
  • Adding amenities with extra fees can discourage bookings—we recommend providing amenities at no cost whenever possible
  • Keep your amenities accurate and up-to-date to prevent booking cancellations or guest complaints

For help with your property description and additional details about your amenities, visit our guide on generating your property description.

Did this article answer your question?

Do you want to contact us?

We’re here to help. You can contact us directly if you need assistance or have questions.

Contact us