To connect Feratel Deskline to Holidu, log in to the Feratel Deskline Webclient and start the Holidu connection under the automatic data maintenance interfaces. Feratel then emails you three mapping codes, which you enter in your Holidu account under iCal and Synchronisation. Once saved, prices and booking blocks stay in sync between the two systems.

What do you need before connecting Feratel Deskline to Holidu?

Check the following requirements before you start the connection process:

• Your property is published on at least one Holidu channel.
• You have an active listing with Feratel Deskline.
• There are no existing API connections between Feratel and other property management software.
• You have copied any manual blocks from your Feratel calendar into your Holidu calendar. Manual blocks in Feratel do not sync automatically.

How do you connect Feratel Deskline to Holidu step by step?

The setup takes place in two systems. First, you activate Holidu in Feratel Deskline. Then you enter the mapping codes in Holidu.

Step 1: Activate Holidu in Feratel Deskline

1. Log in to the Feratel Deskline Webclient.
2. In the left menu, go to Datenwartung (data maintenance), then Schnittstellenwartung (interface maintenance).
3. Click the tab Schnittstellen für automatische Datenwartung (interfaces for automatic data maintenance).
4. In the search bar, enter Holidu.
5. Click Verbinden (connect).
6. Select the property or properties you want to connect, accept the Terms and Conditions, and click Änderungen speichern (save changes).
7. Wait for an email from Feratel. It contains a PDF attachment with your unique mapping codes.

Step 2: Enter your mapping codes in Holidu

1. Open your Holidu account.
2. Select the property you want to connect to Feratel Deskline.
3. Go to the iCal and Synchronisation section.
4. Click Configure, then select Feratel from the available connection options.
5. Enter the three mapping codes from the Feratel email and click Save.

What data is exchanged between Feratel Deskline and Holidu?

The connection synchronises prices and availability, but it does not share property content. Keep these points in mind:

• Price sync: Prices you set in Holidu are sent to Feratel Deskline.
• Availability: Booking blocks are exchanged in both directions. Manual blocks created in Feratel are not imported into Holidu, so add them directly in your Holidu calendar.
• iCal calendars: Bookings from other channels connected to Holidu through iCal are exported to Feratel. Bookings from Feratel are not sent through iCal. To share Feratel bookings with other calendars, use the iCal link provided by Feratel.
• Content: Photos, descriptions, and property details are not exchanged. Update this information separately in both systems.

How can you check that the connection is active?

You can confirm the connection in both systems. In Holidu, open iCal and Synchronisation for your property. The status should read Synchronization is active. If it shows Pending, refresh the page and check again. In Feratel Deskline, open Schnittstellenwartung and confirm that Holidu is listed as active.

What are the best practices for keeping your calendars accurate?

• Check manual blocks regularly in both systems to avoid double bookings.
• Maintain property information separately in Holidu and Feratel Deskline.
• Review prices in Holidu after making changes, since they are sent to Feratel Deskline.

What should you do if the connection does not work?

First, verify that the three mapping codes in Holidu match the codes in the Feratel email exactly. Then check the connection status in both systems. If the problem continues, contact your local Holidu team. For more guidance, visit the Holidu Help Center.