Photos are often the first thing guests notice when they browse your listing. This guide explains how to manage the photos for your property on Holidu, including how to use professional photos, upload your own images, and add, delete, and reorder your gallery.

Why Property Photos Matter for Your Bookings

High-quality property photos help your listing stand out and give guests the confidence to book. Here is why they matter:

• First impressions: Photos are the first thing guests see when they browse a listing. High-quality images capture attention immediately.
• More bookings: Properties with professional photos receive around 20% more bookings within six months. Professional content helps your property stand out and gives guests confidence to book.
• Accurate expectations: Professional photographers have the experience and equipment to show your property in the best and most truthful light, so guests know what to expect on arrival.
• Highlighting unique features: Professional photographers know how to showcase the special features and amenities of your property and attract guests looking for that kind of stay.

Professional Photography Service for Hosts

At Holidu, we provide a professional photography service in all our Focus Regions as part of your onboarding. Our photographers draw on local knowledge of what works in each market.

Please note the following about this service:

• The professional photography service is only available in Focus Regions. In certain areas, the service may not be available.
• Availability depends on photographer coverage in the specific geographic area.
• Not all properties are automatically eligible.

Important Considerations for Your Photo Gallery

• Photos taken by Holidu professionals are not reviewed before they go live on your listing. Our photography team selects and orders them based on channel performance data.
• All hosts, including those with professional Holidu photos, can fully manage their galleries.
• Photos you remove from your gallery are moved to the Archived section of the Photos tab. From there, you can restore them at any time or permanently delete the ones you no longer want.
• Professional photos taken by Holidu can be archived but never permanently deleted.
• Professional photos are the property of Holidu and are not available for purchase by hosts.

Tips for Uploading Your Own Property Photos

If you upload your own photos, keep these guidelines in mind to get the best results on partner channels:

• The first photo in the gallery is used as the main display image across partner channels.
• Gallery order affects booking performance. Use high-quality, well-lit photos for your cover shot and first few images.
• Only images are supported. Videos are not supported.
• Supported formats are JPG, PNG, HEIC/HEIF, WebP, TIFF, and AVIF, within the platform's file-size limits.
• Photos must be in landscape orientation.
• Use good lighting to capture the best shots.
• Use wide-angle shots to capture the full scope of your property.
• Upload at least 10 photos.
• Minimum resolution: 1,024 × 768 pixels.
• Recommended resolution: 2,000 pixels on the long edge for high-quality images.

How to Add, Delete, and Reorder Your Property Photos

1. Log in to your Holidu host account and select the property you want to edit.
2. Click the Photos tab in the property navigation bar.
3. To add new photos, click Add Photo and upload images from your device. In the Holidu app, allow Holidu to access images on your phone first.
4. To delete a photo, click it, select Delete, and then confirm. The photo moves to the Archived section, where you can restore it later.
5. To reorder photos, click and hold a photo, drag it to the position you want, and drop it.
6. Click Save changes after any edit so your updates take effect.

When Your Professional Photos Are Ready

Once your professional photos are available, the Photos tab will show this, and a message will appear the next time you open the tab. Your previous photos are not deleted. They are moved to the Archived section, where you can restore any of them or permanently delete the ones you no longer need.

Need More Help?

If you have questions about managing your property photos, professional photography eligibility, or your gallery, reach out to the Holidu Assistant. It can guide you through the next steps for your property.