How to Close a Duplicated Property Listing on Booking.com

If you have a duplicated property listing on Booking.com, you can close it by removing all room types or units from the property. Follow the steps below to do this directly from the Booking.com Extranet.

Before You Start

Make sure you are removing the duplicate listing — not your active property. Double-check that you have selected the correct property before proceeding with the deletion process.

Step-by-Step: Removing a Duplicated Property

Step 1: Log in to the Booking.com Extranet

Go to admin.booking.com and log in with your credentials. Make sure you have access to all your properties before proceeding.

Step 2: Select the duplicate property and navigate to Room Details

From the top menu, select the Property tab, then choose the property you want to close. Next, select Room details (this may also appear as Property layout depending on your account view).

Step 3: Find the room or unit to remove

In the list of room types, locate the room or unit you want to delete. Review the list carefully to ensure you are removing the correct room or unit from the duplicate property.

Step 4: Delete the room or unit

Select the option to delete the room or unit and confirm the deletion. Once confirmed, the room or unit will be removed from your property page.

Repeat this step for all remaining room types until the property has no active units. The property will be automatically closed once all rooms have been removed.

Step 5: Verify the closure

After removing all room types, verify that the duplicate property no longer appears in your active listings on Booking.com. Check your property dashboard to confirm the closure was successful.

Important: Upcoming Reservations

If there are upcoming reservations linked to a room or unit, the Delete option will not be available — you will only see Edit or Upload photos options.

You cannot permanently delete a room or unit until all upcoming reservations have been fulfilled and guests have checked out. Once all reservations are complete, you will be able to delete the room or unit and close the duplicate listing.

Need Further Help?

If you are unable to remove the listing yourself or have questions about closing your duplicated property, contact Booking.com partner support directly through the Extranet inbox. Request the removal of the duplicated property and provide details about which listing needs to be closed. The Booking.com support team will be able to assist you further if needed.