Connecting your property to Mossos d'Esquadra lets Holidu send guest registration data automatically, so you stay compliant with Catalan rules on guest reporting. This guide explains why the connection matters, how to register with Mossos d'Esquadra, and how to turn on the connection in Holidu.

Why Connect to Mossos d'Esquadra?

Connecting to Mossos d'Esquadra helps you comply with local regulations on guest information reporting in Catalonia. It also supports guest safety and keeps the legal process for your property on track.

How Do I Connect My Account?

Before you can link your property in Holidu, your establishment must be registered with Mossos d'Esquadra. Follow these steps:

1. Visit the Mossos d'Esquadra website. On the homepage, click "Establishment registration" in the upper-left corner.

2. In the "Establishment registration" section, click "Establishment registration form (PI-15)." Fill out all required fields and click "Accept." Sign the form and submit it electronically. Scan and attach the DNI, NIE, NIF, or passport of each person listed in the form. If you cannot submit the form electronically, follow the guidelines in section 2 of the user manual, available in the Documentation section of the website.

3. Once your establishment is registered, you will receive a username and password. Use these credentials to access the traveller registration system on the Mossos d'Esquadra website.

What Is the Online Check-in Feature Offered by Holidu?

The Online Check-in feature lets hosts connect their properties to Mossos d'Esquadra. Once connected, Holidu transfers guest data automatically after guests complete the online check-in form.

How Can I Connect My Property to Mossos d'Esquadra?

If you use the mobile app, make sure you have the latest version installed.

1. In the Holidu app, open "Bookings" in the left side menu, then click "Online Check-in."

   

2. Once the connection is activated, click "Save changes" at the end of the form.

3. If no error message appears, your property is now connected to Mossos d'Esquadra.

4. Close the form and confirm that the connection is active.

Frequently Asked Questions

What should I do if I lose my Mossos d'Esquadra credentials?

Visit the Mossos d'Esquadra FAQ page to recover your account information or reset your password.

Is this process secure?

Yes. Holidu prioritizes your privacy and security by using strong data encryption.

Thank you for prioritizing a secure and compliant hosting experience. Local-language support is available across our 7 European markets.