Online Check-in - How to Connect to SES.HOSPEDAJES

Learn how to register your property on SES.HOSPEDAJES and connect it to your Holidu account for automatic guest check-in submissions. This comprehensive guide takes approximately 3 minutes to read.

What is SES.HOSPEDAJES?

SES.HOSPEDAJES is the official platform developed by the Spanish Ministry of the Interior to comply with Royal Decree 933/2021. It acts as a centralized system for reporting guest information to the Ministry, as required by law. By connecting your property to this platform through Holidu, guest registration forms are automatically submitted once check-in is completed.

Important Note: Imported bookings (those not created directly through Holidu) are not linked to SES.HOSPEDAJES. You must manually submit the data through your SES.HOSPEDAJES account for these bookings.

How to Register on SES.HOSPEDAJES

Step 1: Create Your Account

Visit the Ministerio Del Interior website to begin your registration or login process. Click on "Hospedajes y alquiler de vehículos."

Select one of three registration options:

• Acceso al registro de establecimientos y entidades: Choose this if you have no existing account and no Cl@ve registration
• Acceso a la consulta y envío de comunicaciones de actividades de hospedajes o alquiler de vehículos: Use if you already have Cl@ve registration
• Acceso a la consulta y envío de comunicaciones de actividades de hospedajes o alquiler de vehículos: Select if you already have a login

Step 2: Select Your Verification Method

Obtain and install a Digital Certificate or use Cl@ve PIN/DNIe. If needed, request a digital certificate via FNMT or register with Cl@ve. Click the "@" icon on the SES.Hospedajes portal to begin verification.

Step 3: Access Your Account and Choose Registration Type

Once logged in, navigate to "Registro de entidades y establecimientos." Select your registration type (for example, "Hospedaje turístico") before continuing.

Step 4: Complete Your Registered Data

Open "Mis datos registrados" and fill in all required fields. This step is critical: You must check the box for "Envío de comunicaciones por servicio web" (Web service communications). Without this, your web service credentials will not be generated correctly.

Step 5: Register Your Properties

Once your personal data is complete, register each property with its corresponding information including name, address, and license number.

Step 6: Review and Sign

Review all your information carefully and sign using Autofirm@ or Cl@ve Firma. Ensure the web service option is active before signing.

Step 7: Receive Your Credentials

After signing, you will receive an email from no-reply@hospedajes.mir.es containing your login credentials. These include your owner code, property code, and web service credentials (marked with "WS"), which are required for automatic guest check-in activation.

Connect SES.HOSPEDAJES to Your Holidu Account

Once you have your SES.HOSPEDAJES credentials, follow these steps to enable automatic guest check-in transfers from Holidu. Make sure you are using the latest version of the Holidu app before starting.

Configuration Steps

1. Open the Holidu app
2. Navigate to the left side menu: Tools → Online check-in

1. Click on Configure next to the property you want to connect

1. Complete the form with the following details:
   • Click Statistics connection
   • Select SES.HOSPEDAJES
   • Enter your credentials from the SES.HOSPEDAJES email (Username, Password, Accommodation code, Landlord code)
   • Click Validate

1. Click Save changes. If no error appears, your connection is now active.

Regional Note: Properties in Catalonia should select Mossos d'Esquadra, and properties in the Basque Country should select Ertzaintza.

Troubleshooting SES.HOSPEDAJES Credential Issues

If you encounter issues with your credentials, follow these steps to resolve them:

1. Access the SES.HOSPEDAJES platform by clicking here
2. Select the "@" sign for Access to the Registry of Establishments and Entities

1. Log in using your Digital Certificate or Cl@ve app
2. Once logged in, click on the "Access" option under Communication Service

1. Copy the Username from the left column and click "Change Password" to update your web service password for sending guest registration forms

What Happens After Connection?

Once the Online Check-in feature is activated, guests automatically receive the check-in form for eligible bookings. If SES.HOSPEDAJES credentials are incomplete or incorrect, the form will still be sent to guests, but the automatic transfer of guest data to authorities will fail. Ensure your credentials are valid and current to maintain uninterrupted service.

For additional questions about the Online Check-in feature, visit our frequently asked questions.