Connecting your property to AVS lets you send guest registration data (Meldeschein) to your local authority automatically. To connect, get your Kurverwaltungs-ID, Firmen-ID, and Objekt-ID from your destination, then enter them in the Holidu app under Online check-in for travelers. This guide walks you through each step.

Why Connect Your Property to AVS Germany?

In Germany, hosts must report guest information to the local authority. Connecting your property to AVS Germany helps you meet this legal obligation. It also gives you and your guests a digital, documented check-in process, so you spend less time on paper forms and guests can check in online before they arrive.

Is AVS Available for My Property?

The online check-in connection to AVS is visible in every Holidu host account in Germany. Two things must be true before you can activate it:

1. Your destination (Kurverwaltung, Tourismusbüro, or Gemeinde) must activate the Holidu and AVS interface directly with AVS. Your destination does this by emailing meldeschein@avs.de. Holidu cannot request this on your behalf.
2. After activation, your destination gives you a configuration overview with three values: Kurverwaltungs-ID, Firmen-ID, and Objekt-ID.

If AVS does not appear as an option for your property, your destination has probably not completed step 1 yet. Contact them directly and ask them to email meldeschein@avs.de.

Compatible Regions

AVS online check-in is available for properties in the following destinations:

• Sellin
• Glowe
• Hessen
• Bad Neuenahr-Ahrweiler
• Rust
• Bad Krozingen
• Nordstrand
• Bad Kissingen
• Braunlage
• Binz
• Canow (Wustrow)
• Heringsdorf
• Kellenhusen
• Land Wursten
• Putbus
• Saal
• Timmendorfer Strand
• Travemünde
• Rostock/Warnemünde
• Wustrow
• Zingst
• Zinnowitz
• Pirma
• Friedrichshafen
• Radolfzell
• Öhningen
• Boppard
• Wittenberg
• Seelbach
• Altensteig
• Konstanz
• Bernkastel Kues
• Stockach
• Templin
• Graal-Müritz
• Langenargen

If your destination is not on this list, check with your local tourist office or contact serviceteam@holidu.com.

How to Connect Your Property to AVS

Follow these five steps. Have your configuration data ready before you start step 2.

Step 1: Get Your Configuration Data From Your Destination

Before you start, request a configuration overview from your local tourist office (Kurverwaltung, Tourismusbüro, or Gemeinde). Ask specifically for the "Holidu / AVS interface" credentials. This makes sure they send you the correct document.

The overview contains three required fields:

Field	Description
Kurverwaltungs-ID	ID number of the Kurverwaltung
Firmen-ID	ID number of your business or property
Objekt-ID	Unique ID of your specific property

Tip: Have all three IDs ready before you start step 2.

Step 2: Configure the Connection in the Holidu App

1. Open the Holidu app and go to Account.
2. Go to Online check-in for travelers and click Configure.
3. Select the property you want to configure, then click Configure again.
4. Click Connect to a registration authority and fill in your property information.

2.1 Choose Your Guest Signature Method

• Automatic signature (recommended): Guests click and sign during online check-in. This creates less friction and improves guest satisfaction.
• Manual signature (not recommended): Each guest must add their signature by hand.

Note: This setting applies to your entire account, not just one property.

2.2 Turn On "Connection to a Registration Authority"

Toggle this option on for the property.

2.3 Choose Your Data Transmission Method

• Automatic sending (recommended): Guest data is sent to AVS automatically.
• Manual sending (not recommended): You must open and send each booking individually.

2.4 Select AVS and Your Municipality

• Under "Send information to," select AVS.
• Select your municipality (Kommune).
• If your municipality does not appear, your destination's connection with AVS may not be fully set up yet. Contact your destination or serviceteam@holidu.com.

2.5 Enter Your Configuration Data

Enter the three values from step 1: Kurverwaltungs-ID, Firmen-ID, and Objekt-ID. After you save, a table of available registration categories loads automatically from AVS. You can adjust these categories manually if needed.

Step 3: Save Your Settings

Click Save changes. Under Details in the overview, you will see a confirmation that the connection was set up successfully.

Step 4: Digital Guest Card or Manual Registration Form

If your destination offers a digital guest card, you can turn it on in the same section.

If automatic sending is not available or not working, you can still register a guest manually. Open the relevant booking, generate the registration form (Meldeschein) as a PDF, and print it for your guest.

Step 5: What Your Guests Experience

1. The guest receives an online check-in link with their booking confirmation.
2. The guest fills out the online check-in form.
3. If automatic sending is on, the guest data is sent to AVS automatically.
4. If enabled, the guest receives a digital guest card.

You can check the registration status of each booking in your booking overview. You can also resend the check-in form to a guest at any time from there.

Need Help? Who to Contact

• Your municipality does not appear as an option: Contact your destination directly, or email serviceteam@holidu.com.
• AVS does not show as an option at all: Your destination has not yet activated the interface with AVS. Ask them to email meldeschein@avs.de.
• Any other setup question: Contact your Account