How can I receive notifications from Holidu on my device?

Stay informed about your bookings, payouts, and important property updates by enabling notifications in the Holidu app. This guide will help you download the app, customize your notification preferences, and discover the latest features.

Download and install the Holidu app

To receive notifications on your device, you first need to download and install the Holidu app:

• Visit host.holidu.com/app from your mobile device
• You will be automatically directed to the correct app store for your device:
  • Google Play Store for Android devices
  • Apple App Store for iOS devices
• Download and install the Holidu app
• Ensure your app is updated to the latest version for optimal functionality and access to all notification features

Enable and customize your notifications

Once you have the Holidu app installed, follow these steps to enable and customize your notifications:

Access notification settings

1. Open the Holidu app on your device
2. Tap the More menu located in the bottom-right corner of the app
3. Select Notification settings

Choose which notifications to receive

In the Notification settings menu, you can enable or disable notifications for the following event types using the available toggles:

• Payouts – notifications about your earnings and payment transfers
• Booking confirmations – alerts when guests book your property
• Booking cancellations – notifications if a guest cancels their reservation
• Booking modifications – alerts when guests make changes to their bookings
• Opportunities to optimize your listing – suggestions to improve your property's visibility and performance

Set timing for guest arrival and departure reminders

You can customize when you receive notifications about upcoming guest arrivals and departures:

1. Within Notification settings, locate the timing options for arrival and departure alerts
2. Choose your preferred reminder schedule (for example, 1 day, 3 days, or 7 days in advance)
3. You can select multiple reminder times for the same event

Discover what's new in the Holidu app

The Holidu app is continuously updated with new features and improvements to help you manage your properties more effectively:

• Recent updates and features are highlighted in the More section, making them easy to find and explore
• Key upcoming features are prominently displayed in the bottom navigation bar for quick access
• After each app update, review your notification settings as new notification options may have been added
• Keep your app updated to access the latest navigation features and functionality

Important information about notifications

To ensure you never miss critical updates about your property:

• Notification settings are always located in the More menu in the current app version
• Critical communications (booking confirmations, cancellations, modifications, and listing optimization opportunities) are also sent by email to your registered email address
• Check both your app notifications and email inbox for complete visibility of all important messages
• Ensure your email address is current in your Holidu account settings to receive email notifications

Best practices for managing your notifications

Follow these recommendations to stay fully informed about your properties:

• Keep the Holidu app updated to the latest version to access all new navigation options and notification features
• Regularly review your notification preferences to ensure they match your current needs
• Enable notifications for booking confirmations, cancellations, and modifications to manage guest communication effectively
• Customize arrival and departure reminder timing based on your property's check-in procedures
• Enable optimization opportunity notifications to receive actionable suggestions for improving your listing's performance
• Check the More menu after app updates to learn about newly added notification options

Troubleshooting notification issues

If you are not receiving notifications as expected:

• Verify that notification permissions are enabled for the Holidu app in your device settings
• Ensure your notification settings within the app are toggled on for the event types you want to receive
• Check that your device has an active internet connection
• Update the Holidu app to the latest version from your app store
• Restart the Holidu app and review your settings again

Next steps

Now that you understand how to manage notifications from Holidu, take the following actions:

1. Download or update the Holidu app on your device
2. Access notification settings through the More menu
3. Customize your notification preferences based on your property management needs
4. Set arrival and departure reminder times that work best for your schedule
5. Periodically review the What's New section in the More menu to stay updated on latest features

By enabling and customizing your Holidu notifications, you ensure that you stay informed about every important booking event, payout, and opportunity to optimize your property listing.