Real Decreto 933/2021 is a Spanish regulation that requires hosts with properties in Spain to collect and report guest information to the Spanish Ministry of the Interior. This law came into effect on January 2, 2023, and affects all property owners listing accommodations in Spain, regardless of their nationality or residency status.

Understanding Real Decreto 933/2021

The regulation aims to enhance security and prevent criminal activities within the vacation rental sector. Under this decree, hosts and intermediary platforms like Holidu must collect detailed information about guests, properties, and bookings within 24 hours after check-in. This information is reported to the SES Hospedajes platform operated by the Spanish Ministry of the Interior.

Key Timeline and Penalties

The law officially came into force on January 2, 2023, with a transition period that lasted until October 1, 2024. Non-compliance may result in fines depending on the severity of the infraction:

• Minor infractions: €100 to €600
• Serious infractions: €601 to €30,000
• Very serious infractions: €30,001 to €200,000

How Real Decreto 933/2021 Affects Hosts

As a host with properties in Spain on Holidu, you are required to report guest and booking details within 24 hours after each check-in. This applies to all properties located in Spain, regardless of your place of residence.

Required Guest Information

You must collect the following mandatory details from each guest:

• Full names of all guests in the booking
• Date of birth
• Residency address
• Contact details (phone number or email address)
• ID type and number for all adults
• Spanish ID number (NIF or NIE) for guests who have one
• Relationship to minors when applicable

Property and Booking Details

Holidu automatically collects and reports the following information on your behalf:

• Host details
• Property information
• Booking and transaction details

How Holidu Is Helping: Online Check-In Feature

Holidu simplifies compliance with Real Decreto 933/2021 through its online check-in feature. This tool streamlines the process of collecting and submitting guest information to Spanish authorities.

Steps to Submit Data Through Holidu

Follow these steps to ensure proper compliance:

1. Register on the SES Hospedajes platform at the official Spanish Ministry of the Interior website
2. During registration, select "Send communications via webservice" to enable automated reporting
3. Activate the Guest Online Check-in feature in your Holidu account settings
4. Select your relevant reporting authority: SES Hospedajes (for most of Spain), Mossos d'Esquadra (for Catalonia), or Ertzaintza (for the Basque Country)
5. Enter your login credentials from SES Hospedajes or your regional authority

How the Online Check-In Process Works

Once you activate the online check-in feature with your credentials, Holidu automatically sends guest details to the appropriate authorities by 11:00 PM on the check-in day. Guests receive an online check-in form via email that they can complete directly from their booking confirmation, making the process convenient for both hosts and guests.

Important Reminders

• Ensure all guest information is complete and accurate before check-in to avoid potential fines
• Verify that you have selected the correct authority during setup (SES Hospedajes, Mossos d'Esquadra, or Ertzaintza)
• Confirm that the "Send communications via webservice" option is checked on the SES Hospedajes platform
• Always double-check that guest information is entered correctly, as incomplete or inaccurate data may result in infractions

Regional Considerations

While most of Spain uses the SES Hospedajes platform, two autonomous communities have their own reporting systems:

• Catalonia: Report to Mossos d'Esquadra
• Basque Country: Report to Ertzaintza

If your property is in one of these regions, select the appropriate authority when activating the online check-in feature in your Holidu account.

Frequently Asked Questions

Do I need to verify guest details even if Holidu reports them?

Yes, you must ensure all mandatory guest information is collected and accurate. While Holidu handles the submission to authorities, you are responsible for gathering complete guest data. If information is missing, collect it directly from guests upon check-in.

What happens if a non-refundable booking is later cancelled?

Holidu will update the SES Hospedajes platform to cancel or withdraw the previously reported booking information, ensuring your records remain accurate.

Does this regulation apply if I am not a Spanish resident?

Yes. Real Decreto 933/2021 applies to all properties located in Spain, regardless of the host's nationality or place of residence.

Can I see a list of bookings Holidu has reported?

While there is no direct list available through Holidu, you can verify reported bookings by checking confirmed and non-refundable bookings in your Holidu account. Cancelled bookings will have their data withdrawn from SES Hospedajes.

Why is Holidu required to report this data?

This requirement enhances public security by enabling Spanish authorities to better monitor accommodation usage, contributing to increased safety for residents and visitors throughout the country.

I have activated the online check-in feature. Am I all set?

Ensure you have completed the following before considering setup complete: selected SES Hospedajes or the relevant regional authority, provided your correct login credentials, and checked the "Send communications via webservice" box on the authority's platform.

Which authority should I report to?

Most properties in Spain report to SES Hospedajes. However, if your property is located in Catalonia, report to Mossos d'Esquadra, or if it is in the Basque Country, report to Ertzaintza. Select the appropriate option when activating the online check-in feature.

Useful Resources

For additional information and official documentation, refer to the following government sources:

• Official BOE Publication of Royal Decree 933/2021
• Official BOE Publication BOE-A-2015-3442, Article 39
• Holidu Guest Check-In Feature FAQs

Thank you for being a valued host on Holidu. We are committed to helping you maintain compliance with Spanish regulations while providing a seamless experience for your guests.